Web Hosting Comparison UK

I constantly test and track the performance of the UK's best web hosting companies and have compiled all of my most recent research data for the top 3 within the comparison tables below. This will allow you to compare the performance of each web hosting company for each specific metric.
Web Hosting Comparison UK

10 of the UK’s best web hosting companies are constantly been tested and tracked during my ongoing research, so rather than overwhelm you with data for all 10, I’ve compared the top 3.

1

Server Uptime Comparison

Which UK web hosting is online more of the time?
Based on my data research, Krystal hosting delivered on their uptime guarantee and is crowned the winner in this category. eUKhost also delivered on the lower guaranteed 99.90% although Krystal performed better over longer periods of time. 20i don’t guarantee uptime.
Krystal vs 20i vs eUKhostServer Uptime Comparison
VS
VS
Uptime GuaranteeWhat uptime they promise
99.99%
VS
VS
99.90%
30 Day UptimeTested every 1 minute.
99.991%
VS
99.986%
VS
99.998%
90 Day UptimeTested every 1 minute.
99.995%
VS
99.991%
VS
99.992%

Uptime is tracked automatically using a reliable website monitoring tool that pings the servers of each web hosting provider automatically every 1 minute, 24 hours a day, allowing me to attain more accurate data.

In order for me to track server uptime I have my own accounts with all of the UK’s best web hosting companies so I can track server uptime consistency in order to compare the data against each other.

Server Uptime FAQ

What is server uptime?

Server uptime is a metric that tells you how often your server is online and connected to the internet without any interruption. The longer the server is down or offline (also known as downtime), the lower the server uptime will be.

Every time your server is down your website will become offline and inaccessible, meaning that your potential or existing customers will be unable to reach your website until the server comes back online.

It’s vital that you buy web hosting that has a track record of delivering the highest server uptime over long periods of time and Krystal hosting has proven to deliver that based on my independent research.

If you have a website with poor uptime, it can have a real impact on the reputation of your business as this will frustrate customers who will then visit your competitors website if your website is unavailable.

What can effect website uptime?

There are many reasons why your website’s uptime may be effected and may go offline, many of which can be caused by your website hosting provider.

It would also be useful to know that you as the customer can also cause your website to fail or go offline if you may simple mistakes that can be avoided.

These causes can include poor web hosting management, server traffic overload, scheduled maintenance, power outages, adverse weather, hardware/software malfunction, malicious cyber attacks, outdated CMS software or plugins, expired payment methods, outstanding invoices.

How do I track the uptime of a website?

You can use an automated website monitoring service that can automatically visit your website on a consistent basis to see if your website is online or offline and will then alert you with any issues.

Uptime Robot is a free website monitoring service and can help you track your uptime by automatically pinging your website every 5 minutes (1 minute on pro) and alerts you when your website is down.

As a website owner it’s important to track the uptime percentage of the server where your website is installed as when your website is down it can have a negative impact on customer experience.

Tracking this metric manually would be impossible as you need to check if your website is live at least every 5 minutes, 24 hours per day, so it’s a good job there are automated tools to track this for you.

What is the best server uptime?

Ultimately the best server uptime would be 100%, but that it’s simply impossible over long periods of time as there are so many variables that can cause a server to go offline, such as scheduled server maintenance.

Based on my own personal research, the best uptime you can hope for is 99.99% and above which is hard to find, unless you decide to host with Krystal hosting who guarantee 99.99% and actually deliver on that based on my tracking data.

How do I improve my website uptime?

The best way to improve the uptime of your website is to host your website with a web hosting provider that has proven to deliver the best uptime statistics over long periods of time.

This is why I track the uptime statistics every single day for the most popular web hosting companies within the UK as the true stats only become apparent over months of tracking and comparing results.

Krystal hosting has proven time and time again that their uptime statistics are better than their competitors who offer similar services at the similar price range, which is why I recommend them.

What does 99.9% uptime mean?

If the uptime metric of your website is 99.9%, then your website will be offline or inaccessible for the amount of time shown below:

Daily: 1m 26s
Weekly: 10m 4.8s
Monthly: 43m 28s
Quarterly: 2h 10m 24s
Yearly: 8h 41m 38s

Most websites will guarantee a server uptime of 99.9% as they have to take into account scheduled server maintenance and other unforeseen circumstances that may cause server outages.

However, some web hosting providers who do guarantee 99.9% uptime don’t actually deliver on their promises based on my own uptime tracking data, where as companies such as Krystal hosting guarantee a server uptime of 99.99% and actually deliver on that promise.
2

Loading Speed Comparison

Which UK web hosting loads websites faster?
As you can see from my data below, Krystal hosting had the best performing website loading speed and is crowned the winner in this category. While 20i is less than 100ms slower, eUKhost website loading speed is more than double of Krystal.
Krystal vs tsoHost vs 20iLoading Speed Comparison
VS
VS
FULLY LOADED TIME
485ms
VS
546ms
VS
1000ms

As I have my own live accounts for my ongoing research, I’m able to install the same simple website on all providers so when I test the loading speed it’s fair and the only variable is the performance of the server.

The website I install for testing is the same size on each different server with the same software and plugins, meaning that every single thing is the same on each server before I start the loading speed tests.

The website loading speed tests are performed on a weekly basis using advanced website performance testing software to ensure the comparisons on this page are as accurate and up to date as possible.

Loading Speed FAQ

Why is my website loading so slow?

If the performance of your web hosting is poor then the loading speed of your website will suffer and when people visit your website it will offer a bad user experience.

While there are many other reasons that can cause your website loading speed to slow down, you are best hosting your website from the start with a company that has proven to deliver excellent performance.

Other things that can cause your website loading speed to slow down may include scripts, large images, self-hosted videos, outdated themes or unnecessary plugins.

How can I test the loading speed of my website?

To test the loading speed of your website you can use website performance testing tools such as Google Page Speed Insights or GTmetrix.

Google Page Speed Insights will not tell you how fast your server is performing but will give you valuable insights into what content is taking the longest to load so you can reduce the load.

GTmetrix is a more advanced website performance testing tool and will give you a better insight into how well your actual server is performing, allowing you to compare your metrics with mine above.

How can I improve the loading speed of my website?

Ensure the web hosting provider you choose has proven to deliver excellent performance before you start building your website on their server.

If you already have a web hosting provider and you are not willing to move your existing website to a new provider that offers better server performance then you can improve the content on your website.

Use a website performance testing tool such as Google Page Speed Insights to see which content on each page takes the longest to load and implement the suggestions provided by the tool.

To improve your website loading speed even further, you can install a caching plugin which delivers a static version of your web pages, reducing the load on your server when people visit your website.

Some larger websites that are really popular may even implement a CDN (content delivery network) which can load your website from a server in close proximity to the location of each website visitor.
3

Hosting Features Comparison

Which UK web hosting has the best features?
As you can see from the comparison below, Krystal hosting offers a more balanced set of features as well as having the best performance. 20i lacks cPanel and bandwidth while eUKhost lacks on server performance and is not powered by 100% renewable energy.
Krystal vs tsoHost vs 20iLoading Speed Comparison
VS
VS
Websites Hosted
1
VS
1
VS
Diskspace
10GB
VS
10GB
VS
10GB
Bandwidth
VS
50GB
VS
cPanel
VS
VS
WordPress
VS
VS
MySQL Databases
VS
1
VS
10
Mailboxes
VS
1000
VS
SSL Certificates
VS
VS
100% Renewable Energy
VS
VS
Money Back Guarantee
60 Days
VS
30 Days
VS
30 Days

While 20i hosting and eUKhost both offer an impressive list of features with more than you’ll actually need for just one website, they are still lacking in specific areas compared to Krystal hosting that are more balanced.

20i offer a reasonable amount of resources on their entry package although you will have to make do with no uptime guarantee, bandwidth restrictions and their in-house control panel which is clunky and complicated, rather than cPanel which is smooth and simple.

eUKhost also offer an impressive set of web hosting features on their entry package for the price, although they lack important performance metrics such as server uptime and loading speed. They also don’t run on 100% renewable energy.

Krystal hosting on the other hand offer everything you’ll ever need for 1 website on their entry package including cPanel and free SSL certificate. Plus they have the best server uptime, website loading speed and run on 100% renewable energy.

4

Hosting Prices Comparison

How does UK web hosting prices compare?
The list of prices below were correct on the date shown above this note and exclude VAT. These prices will most definitely change on a regular basis, based on the time of year and current active offers. Krystal offers reasonable pricing, considering their superior performance.
Krystal vs tsoHost vs 20iLoading Speed Comparison
VS
VS
Domain Names.co.uk Per Year
£7.99
VS
£5.99
VS
£8.39
Shared HostingEntry Package
£7.00
VS
£4.99
VS
£3.73
VPS HostingEntry Package
£9.99
VS
£9.99
VS
£15.54
Dedicated HostingEntry Package
£249+
VS
NONE
VS
£90+
Reseller HostingEntry Package
£19.99
VS
£39.99
VS
£13.19
SSL CertificatesLet’s Encrypt
FREE
VS
FREE
VS
FREE

Krystal hosting and 20i hosting have similar monthly pricing for shared hosting, which is the package most suitable for small and medium sized business owners.

Although with 20i hosting you don’t get cPanel (the best control panel), your server uptime and website loading speed will be slightly lower than Krystal hosting, plus your bandwidth is restricted.

Other the other hand, eUKhost pricing is slightly lower but that will mean you’ll have to compromise on server performance as during my research their uptime was worse than both Krystal hosting and 20i hosting, plus their website loading speed was twice as slow as Krystal.

Hosting Pricing FAQ

How can I save money on my web hosting package?

If you want to save money on your web hosting package then the best way to do that is by paying for 1 or 2 years in advance.

Here’s an example:

Krystal hosting offer you 2 months free when paid yearly and 6 months free when paying 2 years in advance, plus if you order the Ruby package that offers web hosting for unlimited domains, you also get a free domain name registration for the life of your account.

Most web hosting providers will offer you a discount when paying a year or two in advance and even if this is not clear on their website, you can ask for this type of discount or any active offer on live chat.

Can I upgrade and downgrade my web hosting package?

If you have purchased a web hosting package and find that you don’t have enough resources or want to upgrade your package to host more domains then you can do this within your user account, not your control panel.

However this may not be possible with all hosting providers as they all have their own way of doing things but if the option is not available within your user account then contact support for assistance.

How can I get a free domain name?

Some web hosting providers such as Krystal hosting offer incentives for buying certain packages and if you enjoy saving money then you can take full advantage of that.

Right now, if you subscribe to the Ruby package (billed monthly or yearly) that offers unlimited web hosting for unlimited domain names then you will be provided with a free domain name registration for life, as long as your hosting package remains active.

Where can I find coupon codes for web hosting?

After doing my research on this I would recommend that you avoid trying to attain coupon codes for web hosting as most of the codes don’t work, are outdated or are for hosting companies that cannot be trusted.

The best way to get a discount is to first choose a web hosting company that has proven to deliver on their promises and then contacting them directly from their website on either live chat, phone or support ticket.

Simply ask them directly by telling them what your current needs are, what you can do to save the most money and they will tell you straight.
5

Conclusion

Few last words.

Based on my historical and current web hosting research I have clearly proven that Krystal hosting continue to deliver the best UK web hosting service and is the company I would recommend to family and friends.

I have personally been a customer of Krystal for years. Hosting Spy is built and delivered to your computer screen by Krystal hosting, as I actually use what I recommend because they deliver on their guarantees.

When you want to launch a website, you have put the right foundations in place by using a reliable and secure web hosting company that delivers the best performance at a reasonable price. Your website must be online most of the time and load fast, otherwise this will provide a poor user experience.

Krystal hosting ticks all these boxes as your website will be online most of the time, load super fast and you have all the features you’ll ever need to build and scale your business at a reasonable price.

Krystal are also one of the very few web hosting companies that offer a 60 day money back guarantee as they are so confident that you’ll love their service and stick around, so you can try them out for 2 full months risk free.

Give them a try before you decide to sign up to any other web hosting company and see how they can become a valuable asset for your business as they are for mine.

Aden Clark

Aden Clark

For more than a decade as a WordPress freelancer I’ve personally built or managed 100’s of websites across more than 50 different web hosting providers. After realising how many people had unreliable web hosting I decided to test, track and compare the performance of the UK's most popular hosting companies to discover the best.

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