tsoHost Review

tsoHost based out of Hayes, Hillingdon is a popular UK web hosting provider that looks after 250,000+ customers. They offer a range of cloud based cPanel hosting along with VPS, dedicated and managed servers with website security packages and domain name registration services.
7.7/10 (Expert Score)
Product is rated as #5 in category Web Hosting Reviews
tsoHost Review

You have stumbled upon this tsoHost review as the chances are, you’re doing some research into this company to see if tsoHost is any good for hosting your website and you’ll find your answers here.

Successful businesses need successful websites that can provide their audience with relevant information and is not only dependent on its content, but also its accessibility and experience, which is where web hosting comes in.

The right hosting service will help make browsing your site a seamless experience – by handling the technical details on the backend, so this makes it an important decision for your business.

With my decade of web hosting experience I decided to test companies such as tsoHost to see if they do actually deliver what they say and I’ve published all my testing data of this company on this page.

So is tsoHost any good for hosting your own website, how do they stack up against the competition and most importantly, are they worth your hard earned money?

About tsoHost

How was tsoHost web hosting born?

TsoHost was founded in 2003 in the UK as a web hosting company. The company takes pride in providing affordable high-performance hosting and excellent customer service, and keen attention to detail.

Its name was chosen keeping in mind it was and is a palindrome, which reflects on how they know the industry forwards and backward.

The site was launched to provide customers with hosting facilities, including domain names, WordPress hosting and custom server solutions.

Since then, tsoHost has:

  • Established state of the art data centers in the UK, Bulgaria, and Singapore.
  • Joined the London Internet Exchange (LINX), improving data performance and reliability.
  • Maintained an “EXCELLENT” rating on Trustpilot.
  • Reached a customer base of more than 250,000.

TsoHost is based on three principles they refer to as the Tso Trilogy and the trilogy reflects the values of the company that they attribute their success to:

They know hosting back to front:
With over a decade’s experience in the industry, the company has developed expertise in the field.

Customer service with caliber:
The company promises superior customer service with live chat and email support services.

Keeping it simple:
They focus on saving time and provide their customers with easy to understand web hosting solutions.

tsoHost Pros & Cons.

Straight to the point…

  • cPanel control panel
  • Free domain (yearly account)
  • Unmetered bandwidth
  • Free SSL certificate
  • Account setup failed.
  • No nameservers.
  • No free SSL on economy.

TsoHost is a cost-effective option for shared and cloud hosting plans and the platform provides a range of web hosting services at varying price points so you can find the right solution for your needs.

They also don’t offer free domain names on yearly plans and no SSL certificate on smaller plans, unlike most of its competitors and the server uptime is also less than the promised 99.9%.

Issues after signing up.

As I need a web hosting account on tsoHost for testing purposes I discovered that after I created my account it failed to setup my hosting so I had to contact support and they resolved this quickly.

I also used an existing domain name so I had to ask support for their A records and add these to my own domain manually as they don’t have nameservers to simplify the process, which can be confusing if you don’t have experience.

However, if you register a domain name with tsoHost at the same time as ordering web hosting, then I’m 100% certain that your account will setup automatically and connect to your package on it’s own without any problems.

tsoHost Features

What’s the best tsoHost features?

TsoHost has a range of hosting services to choose from, including:

  • Cloud-based web hosting
  • cPanel hosting
  • WordPress hosting
  • Business hosting
  • Virtual private server hosting
  • Dedicated server hosting
  • Managed Server Hosting
  • SSL certificates

Cloud-based web hosting uses cutting-edge technology, and the packages provide a mix of services to help businesses manage their websites effectively. Each plan comes with an easy-to-navigate cPanel which simplifies the interface to save valuable time.

Here’s a quick overview of the features:

Sites Hosted1510200
Disk Space100GB SSDUnlimitedUnlimitedUnlimited
Memory (RAM)512MB512MB1GB2GB
MySQL DatabasesUnlimitedUnlimitedUnlimitedUnlimited
Free Domain
(Yearly Plan Only)
Control PanelcPanelcPanelcPanelcPanel

TsoHost provides solutions for different websites; whether you’re starting out or expanding your current site – there’s an option to support your needs at any time.

The Economy Package is the most basic package that tsoHost offers, and it provides enough resources for a starter website while allowing you to test the site and its offers at a reasonable price.

The Deluxe Package allows you to scale up your website and provides more space and flexibility while managing multiple sites, giving you the opportunity to take your website to the next level.

The Ultimate Package is the most popular with its enhanced memory allowing you to handle high amounts of website traffic for more complex websites.

The Maximum Package provides a more advanced set of features and performance which is better suited to companies with complex sites that require hi-resolution images and videos.

All options offer the basic migration feature through which the users can move their current blog or website to the new plan. The eCommerce migration is only available for the “Ultimate” and “Maximum” options, which allows the transfer of complex and transactional sites to the plan.

tsoHost Loading Speed

How fast will my website load on tsoHost?

Website loading speeds are crucial to the success of your site. The loading speed can even help determine your ranking on search engines, and any compromise on speed leaves a bad impression on your customers.

Simply put, if your website visitors cannot load your website, you will frustrate your potential customers and they are more likely to visit your competitors’ website, causing your profits to suffer.

I track both website load times manually and server response times automatically to get a better understanding of how fast and consistent tsoHost’s servers perform over several months.

tsoHost Performance Metrics

The following metrics are generated using Lighthouse Performance data.

First Contentful Paint447ms
Time to Interactive447ms
Speed Index452ms
Total Blocking Time0ms
Largest Contentful Paint447ms
Cumulative Layout Shift0

tsoHost Browser Timings

These timings are milestones reported by the browser.

Redirect Duration0ms
Connection Duration53ms
Backend Duration53ms
Time to First Byte106ms
DOM Interactive Time390ms
DOM Content Loaded Time390ms
Onload Time429ms
First Paint447ms

The loading speed is well below Google’s 2-3 second benchmark, while the server response time is average compared to all the other similar competitors we have researched.

Based on the server performance and browser timing metrics shown above, tsoHost has an average website loading speed compared to other web hosting companies we have tested. Even though it’s average, these metrics are still decent and will offer your website visitors a good user experience.

tsoHost Uptime Tracker

How consistent are tsoHost’s servers online?

Website uptime is another key metric for your website. The loading speed will become redundant if the site has no accessibility. It can be a stronger deterrent to your customers, considering 88% of online customers are less likely to return to a site they have had a bad experience with.

A 99% uptime might seem like a good percentage, but it adds up over time. By the end of the year, you will have experienced downtime of 87 hours and 36 minutes which is why a higher percentage is coveted for web hosting.

TESTING process
Every 1 minute I ping my domain name that’s hosted on tsoHost’s servers automatically so I can constantly monitor uptime performance and also detect any downtime. This enables me to keep track of uptime performance and downtime issues over long periods of time. All tsoHost’s results are published below.

Here’s the current uptime stats for tsoHost:


TsoHost commits to a 99.90% service uptime, not including planned or emergency server maintenance and we recorded uptime of 99.965%, so they have over delivered on their promises which is always a good sign.

However, the uptime we recorded is average compared to their competitors and would result in your website been unavailable for 3 hours, 4 minutes and 4 seconds over the period of 1 year.

This downtime can result in a loss of website traffic and conversions for your business website.

tsoHost Comparison

How does tsoHost compare to competitors?

In your search for the best web host, it would be beneficial to compare tsoHost with some of its competitors to ensure you’re getting the best deal, so let’s compare features, performance and price points for the basic package.

tsoHost vs Krystal vs 20iWeb Hosting Battle
Server Uptime90 Day Tracking
Server Response TimeAverage
53 ms
4 ms
6 ms
Website Loading SpeedLondon Server
499 ms
485 ms
575 ms
DiskspaceSSD Storage
100 GB
10 GB
10 GB
BandwidthPer Month
50 GB
Websites HostedSmallest Package
Free SSLSecure Sockets Layer
Control PanelHosting Management
PriceMonthly ex. VAT
WinnerWho Is Best?
What Next?Visit The Winner!

The results show the tsoHost has some solid features, including storage space and bandwidth but the server performance over long periods is where tsoHost suffers and has average server uptime.

Despite a few glitches on the uptime, the server response time and website loading time is only fractionally slower that their competitors, which helps to keep visitors happy, so this is not really a big issue.

You get far much more diskspace than any other provider for such a low cost but as they only allow you to host 1 website and don’t offer free SSL on their smallest package, this just puts them behind the competition.

If you want your website to load faster, be online more of the time (better uptime stats), get better customer support and more web hosting features for an even better price, then check out my in-depth 20i hosting review to see why they are my #1 recommendation.

tsoHost Prices

How much does tsoHost web hosting cost?

tsoHost provides its customers with a range of cost-effective web hosting solutions with the choice of either a monthly or annual subscription, so you are not forced on a yearly plan if you don’t want to be.

The prices shown below are based on tsoHost’s shared web hosting packages and don’t include VAT.

ECONOMY Best Price

Economy allows you to host 1 website, comes with 100GB SSD diskspace, unlimited bandwidth, 512MB memory and 50% off standard SSL.


Deluxe allows you to host 5 websites, comes with unlimited SSD diskspace, unlimited bandwidth, 512MB memory and 50% off standard SSL.


Ultimate allows you to host 10 websites, comes with unlimited SSD diskspace, unlimited bandwidth, 1GB memory and free standard SSL.


Maximum allows you to host 200 websites, comes with unlimited SSD diskspace, unlimited bandwidth, 2GB memory and free SSL certificates.
DISCLAIMER: I’m not paid a commission if you buy through these links.

If you have tried all other web hosting companies we have featured and they are still not doing it for you then check out tsoHost for a month or so, they have a 30 day money back guarantee so it’s risk free.

tsoHost Reviews

Editors & user reviews of tsoHost.

7.7 Total Score
Average Performance

tsoHost based out of Hayes, Hillingdon is a popular UK web hosting provider that offers a range of cloud based cPanel hosting along with VPS, dedicated and managed servers with website security packages and domain name registration services available.

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Aden Clark

Aden Clark

For more than a decade as a WordPress freelancer I’ve personally built or managed 100’s of websites across more than 50 different web hosting providers. After realising how many people had unreliable web hosting I decided to test, track and compare the performance of the UK's most popular hosting companies to discover the best.

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